About Flywell
FLYWELL

About Flywell Travel

Founded in Pretoria in 1967, Flywell Travel is a full-service travel agency built on a simple promise: superior service, every step of the way. Nearly six decades on, that promise still guides everything we do.

Explore Destinations
59
Years of Excellence
300K+
Customers
100+
Destinations
110k+
Pilgrims Serviced
OUR SERVICES

What We Offer

From local getaways to international journeys, Flywell handles every detail so you don’t have to.

✈️

Flight Bookings

Local and international flight bookings

🌍

Tours & Group Travel

Tour operating and group travel

πŸ›¬

Air Travel Support

Incoming and outbound air support

πŸ“„

Visa

Visa and passport assistance

πŸ’±

Travel Essentials

Foreign exchange, travel insurance, and car hire

⭐

Specialized Travel Services

Travel incentives, charters, and special interest groups

Whatever the trip, we make the logistics feel effortless.

FlyWell's Story

A journey that began with passion and grew into South Africa’s most trusted travel company which is FlyWell.

Β 

From Humble Beginnings to National Excellence

Our team of 53 travel professionals is the heart of Flywell. Rigorously trained and deeply experienced, each member consistently outperforms industry norms β€” a reflection of the care and expertise we bring to every booking. Every branch is fully licensed with IATA and ASATA, giving our clients the confidence that comes with working alongside accredited professionals.

Decades of Excellence in Travel

1967

Flywell Travel founded in Pretoria with a small office and big dreams

1978

Expanded to Cape Town

1985

Expanded to Durban

1994

Flywell makes its foray into the Public sector travel.

1998

Appointed sole Hajj charter operation with SAA

2003

Awarded by Emirates Airlines for Top Passenger Agent

2004

Awarded by Emirates Airlines for being the Top Retail Agent in Cape Town

2006

Awarded by Emirates Airlines for the No.1 Retail Agent

Leisure Travel

Our leisure department is one of the strongest in the country β€” and it shows in the loyalty of the families, couples, and solo travellers who book with us year after year. Whether you’re dreaming of a beach escape in Mauritius, a safari in the Kruger, a European city break, a cruise through the Mediterranean, or a bucket-list journey to the Far East, our leisure consultants craft itineraries as unique as the travellers behind them.

Β 

Tailor-made holiday packages worldwide
Honeymoons and destination weddings
Family holidays and multi-generational trips
Cruises across every major line and region
Safari and adventure travel across Africa
Ski holidays, city breaks, and bucket-list experiences
Exclusive deals through our global supplier network

With Flywell, your holiday starts the moment you walk through our door β€” not when you board the plane.

Corporate & Public Sector Travel

We understand that business travel isn’t just about getting from A to B β€” it’s about efficiency, accountability, and results.

That’s why leading businesses, government departments, and public sector organisations trust us as their travel partner.

Backed by the latest IT systems and online booking tools, we give our corporate and government clients the speed, transparency, and control modern travel management demands.

Whether it’s a single executive trip or a full departmental roll-out, we deliver travel solutions that are efficient, compliant, and cost-effective.

Cost-saving negotiated airfares and hotel rates
24/7 support for travellers and executives
Fully compliant booking aligned with PFMA and Treasury requirements
Detailed reporting and cost tracking
Smooth approval workflows and centralised billing
Seamless coordination for conferences and delegations

Whether it's a single executive trip or a national rollout, we simplify complexity and bring full control to your travel operations.

We make business travel smarter, simpler, and fully compliant.

Our Certifications

Accredited and recognized by leading industry bodies, ensuring you receive world-class service

IATA

International Air Transport Association

Accredited by IATA, ensuring we meet global standards for air travel services and operations.

ASATA

Association of Southern African Travel Agents

Proud member of ASATA, committed to ethical practices and professional excellence in South African travel.

BEE

Broad-Based Black Economic Empowerment

BEE compliant company committed to transformation and inclusive economic growth in South Africa.

Our Values

The principles that guide us in serving you better every day

Customer First

Your satisfaction and safety are at the heart of everything we do. We go above and beyond to ensure your travel experience exceeds expectations.

Trust & Integrity

We build lasting relationships through honest communication, transparent pricing, and ethical business practices.

Excellence

From the first inquiry to your return home, we maintain the highest standards of service and attention to detail.

Global Expertise

With decades of experience and worldwide partnerships, we bring you the best destinations and experiences.

Community

We're committed to empowering communities and contributing to sustainable tourism across South Africa.

Innovation

We continuously evolve our services and embrace technology to make your travel planning seamless and efficient.

Our Speciality

Flywell is South Africa’s established leader in religious pilgrimages to the Holy Land, Saudi Arabia, and India β€” a distinction earned through decades of trusted service. A landmark moment came in 2003, when South African Airways awarded Flywell a tender valued at over R15 million to transport 1,950 South African pilgrims to Saudi Arabia for the annual Hajj. We continue to serve a growing base of corporate clients with the same dedication.

Our Commitment to You

We understand that every traveller is different. Our strength lies in recognising individual needs and delivering service that meets international standards while staying grounded in local expertise. We know the Southern African travel landscape intimately β€” and rather than importing foreign systems that don’t fit our market, we’ve built our approach around the people we serve. With Flywell, the global village is at your feet.

We don’t just arrange travel β€” we honour journeys that matter deeply.

Meet Our Team

The dedicated professionals who make your travel dreams a reality

Mohammed Patel

Mohammed Patel

Founder & CEO

With over 40 years in the travel industry, Mohammed founded Flywell with a vision to make travel accessible and memorable for all South Africans.

Fatima Essop

Fatima Essop

Director of Operations

Leading operations across multiple cities, Fatima ensures every journey is executed flawlessly with attention to detail.

Ahmed Khan

Ahmed Khan

Head of Umrah & Hajj Services

With 20+ years of experience in religious travel, Ahmed personally accompanies groups to ensure a blessed and smooth pilgrimage.

Thandi Ndlovu

Thandi Ndlovu

Corporate Travel Manager

Thandi specializes in creating seamless corporate travel solutions for businesses across Southern Africa.

Yusuf Moosa

Yusuf Moosa

Head of Destination Planning

Yusuf curates unique travel experiences and maintains our extensive network of global partners and suppliers.

Nadia Abrahams

Nadia Abrahams

Customer Success Director

Nadia leads our customer service team, ensuring every traveler receives personalized support and care throughout their journey.

Visit Us at Any of Our 2 Locations

Johannesburg • Cape Town

Start Your Journey Today
Customer Reviews

Join Hundreds of
Satisfied Customers!

Travelling for Umrah from Johannesburg felt overwhelming at first, but Flywell made the entire journey effortless. From the visa process right through to our stay in Makkah and Madinah, everything was handled with care and precision. A special thank you to Sadika, who was always just a message away and guided us with so much patience. It truly allowed us to focus on our ibaadah without any stress.

β˜…β˜…β˜…β˜…β˜…
AP
Amina PatelJohannesburg

The AROYA Cruise experience was something completely different for us, in the best way. From the moment we booked, flights to cabin selection. The haalal-friendly environment on board made a huge difference, and the entertainment kept the whole family busy. Definitely one of our most memorable holidays.

β˜…β˜…β˜…β˜…β˜…
ZI
Zuleikha IsmailDurban

As first-time Umrah travellers, we had so many questions and concerns, but Flywell handled everything with such professionalism. The proximity of the hotels to the Haram, the smooth transport, and the overall organisation made the journey incredibly comfortable. Fuzlyn was exceptional throughout, always checking in and making sure we were prepared at every stage.

β˜…β˜…β˜…β˜…β˜…
YK
Yusuf KhanPretoria

We did Turkey with Flywell and sure… wow hey. Cappadocia was something else. The planning was solid, but what I appreciated most was that nothing felt overdone. We still had time to just explore and enjoy. Eugene sorted us out nicely.

β˜…β˜…β˜…β˜…β˜…
RD
Ryan DanielsCape Town

We did Dubai and Abu Dhabi as a quick break and it was exactly what we needed. No admin, no stress, just arrive and enjoy. Sadika really understood our vibe… not too busy, not too quiet, just right.

β˜…β˜…β˜…β˜…β˜…
LM
Lerato MokoenaJohannesburg

That AROYA Cruise? Yoh… different level. The kids didn't want to leave, my wife didn't want to leave, even I was like maybe we extend πŸ˜„ Eugene made sure we got a good deal and explained everything upfront.

β˜…β˜…β˜…β˜…β˜…
FA
Faeeza AbrahamsCape Town

What I liked was there were no surprises. What was promised is what we got. The cruise itself was amazing, but also just dealing with Sadika made things easy. Quick responses, clear info… no chasing.

β˜…β˜…β˜…β˜…β˜…
NC
Nadia CassimJohannesburg